Helpful answers

Choosing in-home care for yourself or a loved one is a meaningful decision. At GoodLife Care Connections in Lincoln, Nebraska, we believe in complete transparency so you can make informed choices with peace of mind.

Frequently asked questions

Find clear answers about our caregiver vetting process, payment options, visit scheduling, and how we match experienced caregivers to your home care needs.

How do you screen and vet your caregivers?

We ensure that all caregivers registered with us hold a minimum of an active CNA (Certified Nursing Assistant) license and bring proven, hands-on caregiving experience. Every caregiver undergoes thorough background checks and evaluation before joining our registry.

What happens if a caregiver is not the right fit?

Your comfort and connection are our top priorities. If at any time you feel a caregiver is not the right match, we are happy to continue working closely with you until we find the perfect fit for your family.

What are the first steps to arrange care?

Getting started is straightforward. Simply reach out to our client care coordinator, Lauren, to schedule a complimentary in-home consultation where we will assess your needs and answer all your questions.

Can I cancel or reschedule a visit?

Yes, visits can be adjusted or canceled. We understand that personal schedules and care needs can change, so we work flexibly with our clients and caregivers to accommodate updates with reasonable advance notice.

What payment methods and insurance do you accept?

We operate primarily on a private-pay basis. While we do not accept standard Medicaid or Medicare, we proudly accept Medicaid waivers, VA waivers, and long-term care insurance policies.

Do you accept Medicare or Medicaid?

We do not accept Medicare or standard Medicaid. However, we do accept Medicaid waivers as well as VA waivers and long-term care insurance to help cover the cost of care.

Is there a minimum number of hours required?

We design care plans tailored to your specific situation. During your initial consultation with our coordinator, Lauren, we will discuss visit lengths and weekly schedules to create a plan that fits your family's routine.

Who can I contact if I have more questions?

You can reach out directly to our team in Lincoln by phone at [[phonenumber]] or by emailing [[email]]. Lauren and our care team are always here to guide you through your options.

Ready to find trusted in-home care?

Speak with our client care coordinator, Lauren, today to schedule your in-home consultation and connect with compassionate, licensed caregivers.